Welcome back to ClickUp Weekly, episode number 20. My name is Gray MacKenzie. I'm the founder of ZenPilot. And this week, for all you ClickUp fans or ClickUp newbies, we have the privilege of having a guest on with us. So, we've got Holly Peck from the ClickUp team. Welcome in, Holly, to ClickUp Weekly. Thank you. Thank you so much for having me. I'm excited. We uh have done a lot of solo commentary. We had Alex from my team on about 10 episodes ago. Uh, but we're finally getting somebody from the outside world in. And you were a perfect first guest to bring on um and dig into we're going to talk a lot today about uh ClickUp AI, ClickUp Brain, Brain 2, what's that all about? Super agents. We'll get into all that good stuff. But um let's start off here and I'll flip to our second slide here. Will you just take a second and introduce yourself and then I'd love to dig in. I'll I've got a couple questions and we'll we'll run through some of your ClickUp history. Yeah, absolutely. So, my name's Holly and I actually have, you know, just a lot of a lot of different roles and different hats here at ClickUp. So, I've been here since March of 2020. So, I started as frontline support. We'll get into all that in just a second, but now I now I I kind of do a little bit of everything here at ClickUp. So, it'll be a fun combo. Yeah, that's awesome. How So, let's maybe start at the beginning. I promise to everybody we won't spend the entire time like just digging through Holly's step-by-step story. But how did you find out about ClickUp in the first place? So, ironically, I was actually working as a freelance writer working with podcasters. So, I would actually take the audio from their podcast and repurpose it into different content. So, they'd send me those files and I was just doing that whole process. That was that was in 2018, 2019. And so they didn't have all the fancy tools to be able to do that. So I needed something to be able to manage it because it was a very manual process. And in the search for tools, I found ClickUp back in those 1.0 days and started using it and was like, "Hey, this is actually really cool to be able to manage this whole process." Wow. Uh funny. So I just mentioned before we started recording that we're hosting our family reunion this week. And so at that same point in time, probably not the exact same year, but um we were running a podcast called Agency Journey. And one of my I'm from a big family, one of 12 kids. And one of my younger brothers, uh who actually just graduated with an English degree, he was in high school and looking to make some money. And so I asked him, "Hey, do you want to take our transcripts? Like, do you want to take basically the show recording and turn this into, you know, the podcast show notes and all that kind of stuff?" He took it on and hated it ironically because he's a great writer, like super talented. He's like, I don't understand any of these words you're saying anything else. Um, so that's awesome that you were in that world loving it. And so we stumbled across ClickUp at a similar time like we found it in 2017. Um, so that same 1.0 era. Uh, so you've seen the whole evolution then of the of the product. It sure feels like it. [laughter] That that is awesome. Um how so just maybe quickly tell the story of getting into ClickUp because loving the product like a lot of people love the product but uh you know not everyone who's I know a ton of people who have applied to work at ClickUp and haven't haven't gotten in. How did you get your your feet inside the walls? Yeah. So I started as frontline support. So I was working for a government contract at the time editing and I came across a job listing for ClickUp and it was for a frontline support specialist. They called it I think it was client success champion at that point. And I saw this job description come from Indeed, actually. And I just had this moment where I was like, I got the tingles. You know, when you find something that looks really cool and you're just like, I think this is it. This is what I need to do. And I put forth the best foot forward on that application. And I told them, I was like, look, if you hire me, it's like hiring two people because I can do frontline support. I have experience with writing, so I can do two jobs. you should totally hire me. And I'm pretty sure they thought I was a crazy person when they looked at the application, but I I had a chance to look back at it years later and I was like, this is actually good. I would hire me for this role. It it feels right. And so was able to join and I started in March of 2020. And so, you know, we all know what happened in March of 2020. The world shut down and instead of taking up bread baking or Tik Tok dances, I learned ClickUp. So, I spent all of my spare time just learning the platform and mastering it. And that was an era where there were so few of us that I was able to even learn directly from Zeb about core fundamentals. Zeb's the CEO, but to learn the core fundamentals of ClickUp and what the true secret sauce was and to be able to help with growing that and being able to help learn more about how do we interact with our customers, what is the ethos of ClickUp and how are we growing and being able to be part of that vision, which is very special. As I've grown in the career, I was able to do a lot of client-f facing work. So, I've talked to thousands of people who use ClickUp and been able to see how people use it even from personal use cases like a man whose wife had Alzheimer's and he wanted to find a way to be able to manage their household all the way to multi,000 people companies and the insane workflows that they have in there and being able to see a platform that can flex and expand to meet the individual needs as well as the giant enterprise company needs. I mean, y'all know just as much as I do just how special that is. Yeah, that's awesome. So, um I didn't prep you for this question at all. So, uh if you need to process, that's fine. But I'm just curious of the culture of like, you know, inside the a much much smaller team like going into raising the first, you know, outside round of capital for ClickUp and then obviously where you all are today. Um, how have you seen the culture and the team change? And so many folks, I mean, you've seen this like the vast majority of people who were there when you joined are no longer there. You've far outlived the normal tenure at a company like ClickUp. Like two-part question would be like how's the culture shifted over time? And second piece would be like what about you has made you stick on for that like you've been a fit to stay there through all this? So, you can really take it down to ClickUp's core values, and they're very special. Like, if you go, I think it's on clickup.com/about. You don't have to pull that up on the screen, but I still remember as I was doing interviews with frontline support reps, I've hired over a hundred people at ClickUp, so I've had a heavy hand in that process. And one of the things that has remained at the center and the core of everything is those core values. the best customer experience grow 1% every day. There's eight or nine of these. And so being able to really see these core values. Yeah, there we go. So these have not changed dramatically over the time that we've been here. And these have been a key part of every single era of ClickUp. So, I mean, if I was to tell you the story about the first round of raising, like we were all on a call six o'clock in the morning, Zeb Wes, who is one of our chiefs of staff, myself, our social media manager, we're out there responding to posts on what was then Twitter, now X, we're out there finding stuff, retweeting it, we're just scrappy, doing all this. It was fun. It Yeah. And then that even takes it back like even forward thinking through what just happened with our brain launch. It was fun and being able to have these conversations with our customers about the best customer experience. Obsessing over the details like and being hungry for the best. We're not going to settle for good enough. If it's not good enough, we're sending we're not sending that out to our customers. brain. We h we made sure that it was an amazing experience extensively dog fooded drink our own champagne to really test it and make sure that that was good. Yeah, that's cool. I think to hear some of the like personal stories from uh like just having gotten to know so many different clickers over the years like super cool to hear uh a lot of the stories. Let's talk about Brain and let's go to this kind of like relaunch new launch of Brain 2. Um, which you know you see it for the first time you're like how do you say this? Is this Brain Squared? Is this like Brain 2? ClickUp loves.0 you know like we got ClickUp 1.0 2.0 like so you know ClickUp and numbers trying to figure out the relationship between that can sometimes be a little bit tricky. So, why brain two? Just kind of like set the stage and then I'd love to dig into some examples and I've got a whole bunch of questions around this. I love it. Yeah, we're calling it brain 2 because this is the next evolution of brain and being able to really take that to the next level. Uh I saw a user post on Reddit, I think it was yesterday. I know they say never read Reddit, but I always read Reddit because that's where you get so much good customer insight and honest feedback. and their post was something along the lines of is brain actually good now and it's really cool to see that is we did have that AI implementation there and it was really good it was very valuable but this has taken that to the next level and to be able to say here's how you can really really integrate AI effectively in all of your workflows um so what's different then in this implementation so I think like you said something earlier here that uh my part of my brain wanted to latch on to which is um like hey good enough isn't isn't good enough you know like normal is not what we're after but part of why I've loved ClickUp and some people hate ClickUp for this some people love ClickUp for this I just fall in the camp that loves ClickUp for this is the product velocity and how fast ClickUp pushes out new features and has the um I think inside the walls at least this was early days has the humility to say nobody's has nailed this feature yet. We for sure have not nailed this feature, but like we'll get it out there. We'll get real user feedback and then we'll go improve it. So, it's not that we're like pushing perfectly polished stuff on the first iteration. Um, but we'll get there if you've got some patience. And to some people that's like, no, I want the ASA mindset and model, which is like, you know, we push extremely rarely, but when it comes out, it's going to work. And I think the the flip side of that is just the place I would rather be because I think over a long-term trajectory, you wind up in a better place if you say, "Yeah, it's not going to be perfect on day one." Obviously, we've done everything we can to make it as good as possible. But yeah, there's going to be some issues that we'll work through and things we have to um go through, but just the rapid iterations. This is like um you know you give the kids like the spaghetti noodles and marshmallows and then you give adults the same thing like who builds the better tower and the kids just try all this stuff and like they wind up with a better outcome at the end and the adults who like overanalyze everything and don't actually build anything. So what's different with brain two? So brain one was like, "Hey, we got this out. This it came out and felt a little bit like it came out um not out of left field if you knew some of what was happening internally, but the number of customers who were like, whoa, this was like didn't hear anything and then all of a sudden here it is um with the ClickUp brain launch and it was confusing with Brain Max and like there's all these different things going on around it. There was a lot of confusion from customers. Uh but what's different here in Brain 2? Um that's new and better." Yeah. Well, do you want me to just kind of show you some stuff? That'd be great. Yeah, I'd love to see it. You can kick me out of screen sharing here. All right. I am going to do that. And I'm going to say the obligatory, can you see my screen? Yep. We got you. It's the law. You have to say that, right? I think so. So, one of the things that I really love about Brain 2, and I just want to kind of address what you talked about there with the fast iteration is if you follow anything with AI, you are saying that everything is happening at the speed of light. And companies who aren't willing to iterate that fast are going to be left behind. And it's really fascinating. you're even looking at these enterprise type um evaluation platforms like I'm talking about the Garters of the world and I'm even seeing a shift in how they're approaching AI and how they're talking about AI and so that's where it's so critical that we even continue to keep those ears to the ground and run faster than everyone else so that we can be that leader. So that's really a lot of where brain 2 came from is you cannot stagnate, you cannot stand still, you will be left behind. So talking through brain 2, this is one of my favorite things. Um, Greg, talk me real quick. How much have you explored of it? Oh, a ton. Just basically taking all the MCPs that we had like anything that we had hooked up in Claude or Codeex or anything else and pulling it in here like we have have played around a lot with it. And I'm sure there's still a ton that that is unknown so far. Cool. I love hearing that you've been in there and exploring because I feel like that's one of those super cool ways. So, I just want to show you a couple things in my little tour here of Brain. And so, one of the things that is really helpful and I'm going to walk you through a little bit of the setup because I think this is a key element right here. So, this is where it's going to be dynamically connected to you and what you are doing. So, this is a demo workspace, so it doesn't necessarily fully matter what I say here, but it's making sure that I know that I can connect these apps. The more that you do have connected here, the more valuable it's going to end up being. This is where things such as my calendar, and we'll get to that in a second, my Gmail, any of those other apps that I have used on a day-to-day basis are going to be very helpful to know. There's also this moment where we think about context switching between claude, chat, GPT, any of these individual chatbased AI tools and we all know that they get better the more that you use them because you are building the memories and it is getting to know you, what you do, your role, all of that stuff. And this is where Brain 2 has the memory aspect. So you can even import from any of those tools if you have used them. I know that's been a big customer request that we wanted to do for that. Yeah, I think I think that piece is awesome. The common, you know, we're talking to teams every day. I'm sure you have this conversation like every day, too. And they go, "Hey, like Claude lets me pay for however many seats I want and ClickUp, I've got my whole team in here. I can't pick and choose who gets AI and who doesn't get AI if I want to buy it." So what it boils down to is like the question mark of what makes I can connect ClickUp and I can go use it in Claude and that's one route where I've got all my or you know whatever I'm using uh that's one route or I can do what you're saying here and I can bring everything into ClickUp and so the question I think a lot of times boils down to like what's better about doing it this way and having my primary AI interface live inside ClickUp versus in an outside tool. How do you answer that question when people like, you know, basically put that objection to you? I mean, that's the thing is I I'm an early AI adopter. So, I still remember carrying around my laptop, running in the office, running to Chris Cunningham, who is our head of social, being like, "Look at this. That's so cool." As like I think I was using Jasper AI at the time. I was like writing [clears throat] like, "Write a LinkedIn post for this." And it's like it's like all out there. And I was like, "That's so cool. We have to do it." And he's like, "Wow." But the reality is is you have all those disparate tools. And the thing is is you end up, yes, you can connect Claude. You can connect all that. But for the average user, that's really intimidating. And I'll be very candid. I tried out Claude and I have to start everything with, okay, I want to do very simple thing. Can we do [clears throat] that? Like there, while I'm an early adopter, I'm sometimes a grandma at some things. And a lot of people feel like a grandma sometimes when it comes to tech. We've got our nerds who are just running the world. Then you've got the people who are like, I want to keep up. I don't know how to keep up. And then there's this terror, this fear, this I'm going to miss something. And this makes it so much more accessible because you're able to bring in these AI tools very quickly. This is built into the platform that you're going to on a daily basis and it's instead of having to go through the pressure of choosing a model because you look at this that's all Greek to most people where brain comes into play is this is utilizing automatically the best model for the job. So you're not going through an existential crisis of like GPT opus what I don't know like I don't know what they do. And this helps dynamically connect people to the right tool. Yeah, I think that's cool. I know we can't like there's stuff that we have to be careful about what we talk about or don't talk about. Um or at least I try to I try to be sensitive to that, not violate anything that I've definitely signed on with ClickUp, but um there's common push back around uh like skill. Well, I've got all these skills in Claude or you know got these um plugins or whatever else. And so it's super cool to see ClickUp taking uh steps in that direction. Um but what if we talked about like agents? I think and I think I said um the brain release was a confusing one. I don't think the brain release was the confusing one. I think the one that I heard more confusion around was like we had agents and then we had super agents. So I'd love to hear about Yeah. some like some of how you're using it and then how this ties into agents or super agents in the platform. Yeah, totally. So, I just want to make sure that we do get to cover a couple of these super cool things. Like, I utilize this. This is my personal workspace. It's a hot mess. Like, it has all kinds of stuff because there's testing, there's cool things, but I have this connected to my email inbox. I have three emails connected right here. And so, it's saying, "Oh, look, you know, you have all of these emails right here. I can ask it to prioritize what's important. I can see what's going on. I can dig further into any of these which makes it super super helpful. My husband is utilizing this for a job search. So like let's say that he gets an interview opportunity with a company. He can say, "Hey brain, tell me more about this company. Tell me about what they do, who's important there, that kind of stuff." And it does this research and it gives a pretty nice setup right there. And then you can do these follow-up actions that are super handy that connect with that. That's cool. Yeah. Do you find that you're using this a lot for email? I talked to some people at ClickUp who are like, yeah, we're because most of the company's gone to ClickUp chat. Um, you know, there's a number of folks who are like, hey, almost all my email, you know, is at least run through here for drafts and stuff. And there's other people like, no, I'm not primarily using this uh for email. I'm using it for other use cases. Um, so I'll let you walk through this what you're typing out here too. But I'm curious like from a work perspective if you're using your inbox more often versus using uh, you know, brain. Yeah. Oh my gosh. So, let me tell you for my email, I think that I've sent maybe six emails in the past year, which is kind of insane. Like, it's insane when you think about that. my old jobs, I would be sending six emails before 8 a.m., you know, and so like when you're looking at this, which I actually just realized I hadn't actually connected that calendar, so I set myself up to fail. But in this case, like I think about that like this has the scheduling aspect. So if I have my calendar connected right there, I'm scheduling meetings, I'm pulling in these emails, I'm doing any of this stuff, and this helps to be able to triage what's important. But one of the things I can tell you, this is a little bit of Holly Lure, okay? I am not the first Holly who has worked I'm the first Holly who worked at ClickUp but I'm not the only Holly who has worked at ClickUp. I have the Holly atclickup.com email address. Somehow somehow Zoom Info and every other enrichment platform out there has enriched my information with every other Holly, the HR Holly, the demand genen Holly, all the other Holly's, the support leader Holly. I get all their emails. I get all their phone calls. And so utilizing brain and super agents to triage this to be able to pull any of the actual important information out versus the noise is incredibly helpful. It's one of those simple things that helps me to make sure that something like your email requesting I be on the podcast doesn't slip through the cracks so I can actually reply to what's important. Yeah, that makes sense. [sighs] Tell me a little bit about and if you've got somewhere else you want to go first that's fine but I'm curious to hear about the interface between uh brain 2 and agents. Yeah. So I want to make sure I cover one other thing that I didn't get to do yet and I'm looking right here in let me just show you too. We are back here. Like I'm looking at this and so I like to learn a lot. And so I gra I love YouTube videos, but I'm looking at this like I don't have time to listen to a 40minute YouTube video. I also want to respect creators and not train AI models on their stuff. Like that's just rude. So I want to make sure that I'm not doing that. So I'm like, okay, well I want to see what exactly does Rammit Sethi say. I love listening to his podcast. I just grabbed an example video here. I'm like, okay, here's the short version of this. But what brain will also do is it creates what are called artifacts. And so a lot of times when you're thinking about I want to have presentations, websites, that kind of thing, it pulls in the workspace context or whatever context you have given brain to be able to say okay I want a beautiful presentation to be able to look at to understand like this. And so just being able to pull this forward and say, "Okay, I learned this way. I want to be able to see something." It's amazing. And so I pulled in probably a terrible example with the YouTube video, but I'm working on our roadmap deck uh with product leadership. I would show you, but spoilers. But in that case, I was able to create a really nice artifact like this that looks elegant that utilizes the workspace context and is very easy to work through. And then you can go through and say, "Okay, I don't like slide one. Let's fix that. Let's make sure to tweak the language here." But this is just a oneshot version of it, which is amazing. You think about that. That's kind of incredible to see what just have a presentation right there. It's even externally sharable. You can download it. You can share it with other people, which is kind of incredible when you think about that. Uh I think that's super cool. One thing that um if someone is kind of using for a lot of folks, they're using codeex or cloud code or something else kind of in isolation. And so you've got uh prompts down here in the prompt bar. And the ability to share prompts with other people on your team um is another feature here that's super helpful for making these artifacts. And for most people, anyone who's watching this when it goes live, I would assume the majority of them haven't seen artifacts yet. So, this is one of the newer features here in Brain 2 that's super exciting for folks. I think save prompts if you want. Hey, I would like you what often happens uh work with a lot of teams who are pretty early adopters as well and they've gone all in on uh chatpt or on cloud code or something and then you get decks from like three different people on the team are like I put together what you asked for and it's like yeah whoa this is like totally different presentation style from this totally different from this and so um using shared context this isn't the only way that you could achieve this but using save prompts um that someone else could use for how they want this designed. Maybe you don't want cream and navy editorial style um for to match your brand. Like everyone could come up with something that winds up looking the same way, has the same set of rules. Hey, we use you know we say utilize or we say use instead of utilize, you know, like language uh formatting, whatever you want. Um you can use Exactly. Exactly. And I will say I when working on that road map deck, I got it to put that beautiful ClickUp logo in the background. Use all the ClickUp colors. I use I say use the colors on clickup.com/brand and it did it. It used our font even. I was shocked. Yeah. Uh it's super cool. Um okay. Do you have anywhere else you want to go before we talk agents real quickly here? I think that we can probably pivot right over to agents. One of the things that is very passionate I'm I'm very passionate about is utilizing agents super well and feeling like you're getting really high value out of them. And this kind of goes into well first off brain can create agents for you which is really nice like let's say you're spinning up a project you're saying I want to I want to create this project create these tasks create an agent that's going to do xyz remind me of the deadlines make sure of all the prioritization etc totally great when we did our brain launch we had quite a few agents blockron 3000 was in there saying beep boop let's make sure that we're watching the quality we have we have five blockers and t minus x days until we launch. So getting those reminders in the channel, keeping that kind of thing going. But one of the things that I have found is that a lot of people do invisible work. And so when you have everything in one platform, it really helps you to catch that. So one of my personal favorite agents that I'm working through right now and using is called the invisible woman. I've been on a literary kick. So, I took HG Wells, the invisible man, and then was like, well, I should probably say woman because, you know, you know. Anyway. So, that agent literally every 24 hours does a sweep in our workspace of all of my activity and helps call out all the things that I do. I do so much. Like, I'm I kind of touch a lot of different areas of the business. I'm a professional noticer who says, "Hey, I think this thing needs to get taken care of here. Is someone running this? Is something happening with this? And so those are the kind of things that often are so critical to get done. Someone has to do them. But how do you know that it's how do you report on that? How do you help people see that this got caught? This got taken care of. And having the invisible woman sweep through my work on a day-to-day basis surfaces these things. And the instructions that I have given are look for the signs of potential hidden work. The status changes, the emoji reactions, the we love using the eyes and the green check mark and the little construction sign because that those are kind of some standardized emojis that we use to indicate that stuff is happening. And so this agent will go through and catch that. And what makes this agent so powerful is that everything we do is within ClickUp. We genuinely practice what we preach. We have our channels, we have our tasks, we have our everything is in ClickUp. And so that really does help to truly be able to report on what exactly am I doing? How do I tell the story of the work that I do to be able to see that impact to the business? And if I was ever to challenge anyone to create an agent on their own, it is an invisible work sweeper who's going to say, "Here's the value that you're adding." And with the addition of these MCPs, I will say with them being exposed to agents, if if oh, please don't do this. But if not all of your work within with is within ClickUp, then you can pull in stuff from other places to say, "Here's where invisible work happened in this app. here's where invisible work happened here and it helps to bring that together in a neat clean presentation that also coaches you on that narrative to be able to say okay here's what you really brought here and then also honestly maybe there are some things that you need to let go of that can help you to say you didn't have to be the savior of this particular thing this could have been triaged to someone else this this had someone who was going to get it. You didn't have to swoop in and save it. And so that's been an incredible thing for my career personally to be able to better tell that story and to, you know, taking it back to why do I last at ClickUp because grow 1% every day. You have to learn, you have to grow, you have to do that stuff. So that's my little pro tip for everybody. Yeah, there's a ton of good stuff in there. I mean we um 2018 like one of our first the original ten commandments of project management in clickup was like if it's not in this is number one if it's not in clickup it didn't happen. Um so I think that piece is huge. I think the ability to pair uh the brain 2 functionality with super agents that know how to highlight that. So we work with a ton of teams who are in the professional services space, you know, agencies, uh, accounting firms, legal firms, um, that kind of thing. And so forecasting, resource forecasting, um, is super common. So anytime you've got work that's happening that we need to plan especially forward for, obviously you're I think what you're primarily referencing, although not only referencing is like what actually got done, how do we make sure that we capture the actual activity we did? That's huge. And the forward facing piece of that is huge as well. So capturing that and saying hey like you don't have any tasks that reflect you don't have any time estimates or time forecasted against the stuff that you actually committed to do but you know you didn't turn into anything. I found um we've had a lot of success training teams um training internal clickup champions at organizations to say hey like there's a standardized format for how this work gets in here and make sure that it fits into our uh resource management model around you know where's time committed moving forward and it's not that hard to take uh you know you're in ClickUp chat and someone sends you a message and you want to turn it into a task right away um and even have you apply a template or something that's already got a time or just just ask AI to turn it into a you know specific um time estimate. But those things don't tend to happen uh like evenly distributed throughout the day. It's not like every 15 minutes I message you Holly and you're like, "Okay, yep, there's another 15-minute task to go do or whatever." They tend to come in bunches. You're in a meeting and then it's like we're in the action items and there's six of them at once. And it's so it is just naturally easy in the way that work just naturally flows that we've got these huge peaks and valleys of like nothing nothing new tasks no new work coming up and then like bam now we're in like you know 17 things at the same time. So it's just super easy to miss those and that's where the combination of uh brain and super like the whole implementation of AI inside the the platform has been super helpful which leads me to a question do you think so for a while here uh if you wanted to produce like the podcast show notes and and publish the podcast show notes for a show for a show that you were working on in 2018 the you could say hey one super agent here's here's the transcript or here's the link. Go in and grab the transcript, come back, write it, optimize it, like, you know, proof it, publish it, whatever. Uh, you know, apply SEO, do do whatever. Or you could train individual super agents on each piece of that kind of playing a role more like what humans are used to. And the outcome for a while here has been better if you chain together four or five or six different super agents than if you used one. Um, do you feel like that's changed at all with the brain 2 updates where we consolidate those or is it still a better practice generally to use a couple to give basically each uh agent a discrete role in that process so that they're only focused on one specific task and then they're working together and you're orchestrating them. It's a really good question and it's interesting because we're even going through that internally in our organization and so I there is a LinkedIn post that we did a while ago that was about Mrs. Weaver who is one of our super agents that does bug reporting. So internal bug reporting it she triages any external bug reports and there's a lot of jobs that Mrs. weaver does. And a lot of times you really, this is where again the whole I have to plug the full ecosystem is taking time to use those whiteboards, outline every single job to be done that needs to be done and understanding clearly what is each different work stream. And in the past, we would typically have agents that would be focused on one job to be done. And that ended up being clearer. It ended up being easier. But with the evolution of AI, we're finding that, you know, Mrs. Weaver here and other agents are able to take on more and more of those items. And just to kind of give a little tease and a hint because I I always like giving that kind of thing. The new upcoming skills are going to be very nice. We have been extensively testing those internally and those are going to come into play really well as you are upcoming with wanting to have an agent that can take even the full end toend flow effectively and efficiently. So I would say stay tuned because we are seeing a lot of changes coming in the AI space to where you can kind of I don't want to say compress but even optimize these agents to be able to take on even more of the jobs to be done that this is where my brain gets a little twisted around because that's exactly right like you we've seen it already even just in the you know the core models that we're used to working with the scope of what they can take in and produce well just continues to expand. They get more and more powerful. Totally. And so we've got that on one hand like, okay, yeah, hey, this would be the output today so much better than the output six months ago. At the same time, each of those individual agents also have gotten way better. Their output is better. So, do we still wind up in a better place if we still keep all them working in concert together? And it's like, I don't know. There's just a lot of testing and and figuring it out. I do think what you said and I want to give you a chance to um as as we start to wrap up to to share anything else that you want to make sure that we cover any other use cases. But um I do think for that common objection cuz this comes up like this doesn't happen to me every single day but certainly several times a week talking to a team and like why are you guys not using you know uh agents for this inside ClickUp and it's the objection around well I've got to turn on for my whole team and to me it's always like well you can't find like enough wins for every person on the team that this this is a no-brainer. Um, but the reality is that takes time and work to go to go do that. It would totally be worth it. The payback period is not long at all for pretty much everyone on the team. Like I have yet to find a team where we can't make it make a ton of sense in month one. It's not like, hey, six months down the road, this will start to make sense. Um, so the encouragement for people is just to say if you haven't played with this yet, um, you haven't used ClickUp AI extensively in your workspace, but your team is on ClickUp now, like you're missing a huge part of the a huge part of the value here. Um, and we would be happy to talk with you or there's plenty other people who could talk with you or you could take the time to dig in. Yeah. Uh, and and work through it. But, uh, there's just so much value in the tools and what you're talking about. uh you said the sword um with what's coming up here uh that I didn't say um like the AI implementation inside ClickUp has already like it's on this obvious trajectory and continues to get so much better and so much faster um that the amount of value coming out of this just continues to to amplify with it. Anyways, enough of the sales pitch for uh for ClickUp and the AI functionality. Is there anything else you want to make sure we cover? anything that you um tag on to what I just shared. Yeah, I I kind of I want to take us right back to where you were because it's like the thing with AI and we have gone through this with multiple ClickUp features. Like I said, we drink our own champagne. I don't like the dog f dog food term. Like I tried that as a toddler and never did it again. So I'm guessing it wasn't good, you know. So don't let's not eat dog food. Let's drink champagne. But when we are going through and internally testing all of these things and really using that there's a there's a transition period and it's like any change that you go through the oh I don't like change you'll pry this old tool or old way from my cold dead hands and then it goes to okay this isn't so bad I think I can do this then it goes to I can never go back to the old way and how I used to do things. We went through that with chat. I was a diehard Slack person and now I'm like, why would I ever leave ClickUp chat? This is amazing. This is unreal how productive I am with keeping all the context in one place. And the same thing with AI. I know that a lot of people are kind of like, oh, it's coming for our jobs. Honestly, it's not. It's amplifying what you are able to deliver. the the exponential increase of the value that I bring has really heightened with the usage of AI. And I mean, let's be real with the talk about AI, there's a point where everybody says, "Okay, I just need to go outside and touch some grass, you know, but at the end of the day, when you're thinking about how do I do my work and utilize the precise skills, the strategic skills that I bring to the table, AI amplifies those when you're able to use that effectively." And so we think about a ship that is sailing in any one direction. You can't just those things around and not have an upset. It happens one degree at a time. And so for any of these teams who are a little bit nervous about AI, who are like, but I don't want it to come from my job. Try those little things and look at that and say, how instead can I think of AI as an amplifier? How can I think of this as something to help me be able to deliver even more value and use my strategic position, my brain? How can I align that with AI and be able to do more? And it's kind of unreal what exactly happens when you do that because you're able to deliver more. You're able to do more than you ever dreamed of. It's It's crazy. It's just insane how that has changed work. It it is pretty wild. Yeah, it's um we talking about this on a webinar uh that we did last week or the week before and just like today, yes, it's optional. You can play with AI or you can kind of ignore it. And there's a period for all those things, you know, like yep, two when I started in business, like there were businesses who were just like, yeah, we don't do the internet thing. It's like that's fine. That was that was like didn't even feel optional at the time, but I realized was optional. And then like you know you hit a point where it's like oh that's not an optional thing anymore. And you know the same transition with any of the major um you know technology innovations was like yeah there's a point where it is optional. You're falling behind but that's okay like it's still optional if you want to treat it as optional but like this is this is not one that is optional over over a longer time horizon. If we look at just like hey here in June 2026 is this optional? Absolutely. uh you know like June 2028 uh hard to make that much much much harder to make that argument. So you're moving in this direction one way or another. Yeah. All right. Um where can people follow you? Any other resources you want to share here as we wrap up? Holly. Yeah, you can reach out to me on LinkedIn. Um super easy to find. You know, Holly Peek. Uh it's linkedin.com like profile like the Holly Peek. Um try to keep it super easy. So if anyone wants to connect, I'm always happy to. That is awesome. Well, you're a great teacher. I appreciate all the work that you've put in and like the impact that you've made at ClickUp over uh over six full years now. Like it's crazy how far the platform has come in that time and it's an exciting future. Thank you for tuning in to this week's episode of ClickUp Weekly. Super fun to have Holly with us. As always, if you've got any questions, drop them in the comments on YouTube. Make sure you're subscribed, YouTube or Spotify, wherever you enjoy getting video content. I haven't made the Spotify jump for video yet. I'm still on YouTube, but if you're on Spotify, go subscribe there. Help us out. And if you want to join the show, go to zenpilot.com/clickupweekly. You can subscribe for email updates. And you can also apply to be a guest at the bottom of that page as well. All right, this has been super fun. I appreciate you all being with us and we'll see you in the next episode of uh ClickUp Weekly.